Privacy Policy
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This document ("Privacy Policy") outlines the procedures we follow when collecting personal information from Users and other individuals, regarding our Website www.luvf.com and its use, and the processing of information related to it, represented by the Website "LUVF," owned and operated by “A. Alradwan & Partner for Gen. Trad. & Cont. L.L.C” LUVF provides you with services, features, content, and functionalities available through the Website (collectively referred to as "Services").
By choosing to use the Website or the Services, you agree to abide by the Privacy Policy and Terms of Service. If you do not agree with this Privacy Policy, you should refrain from using the Website.
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1. Acceptance of Privacy Policy
This Privacy Policy complements the provisions stated in the Terms of Service and falls within the framework of those terms under this document.
a. by providing their personal information through any means, Users express their consent and commitment to this Privacy Policy.
b. Users accessing or using our Website should be aware that it may contain links leading to third-party websites. Clicking on these links may redirect Users to third-party sites, and users should be aware that LUVF is not responsible for the Privacy practices of these third parties in any case.
c. Users are strongly advised to review the privacy policies of those third parties to ensure understanding and agreement before using the service.
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2. Information We Collect
While you are using the Website or Services, we collect the following information:
a. Personal Information Provided by Users:
When creating an account, we collect name, email address, phone number, and other necessary information for the account creation process.
We also collect information such as the address and information related to the deliveries.
b. Automatically Collected Information:
Information about your devices and interaction with the Website is collected automatically, including IP address, device type, operating system version, and dates and times of Website access. This information contributes to analysing and improving the Website for an effective and secure user experience.
3. How We Use Your Information
We use your information to provide Services, maintain, and improve the Website, and fulfil our Terms of Service. Additionally, we may use your information for specific purposes, including:
- Communication:
Sending emails or text messages, and any other means of communication to inform you about your accounts or Website usage and other related purposes.
- Website Analysis and Improvement:
Utilizing your information to understand how you use the Website and making necessary improvements to the Website and our Services.
- Legal Compliance:
Committing to using your information to comply with legal and regulatory obligations.
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4. How We Share Your Information
We retain the right to share your information with the following parties when necessary:
- Service Providers:
We may share your information with service providers who contribute to providing, maintaining, and improving our Website and Services, such as hosting providers and analytics companies.
- Legal Authorities:
We reserve the right to share your information with legal authorities if required by law, or if there are reasonable beliefs that it is necessary to protect our rights, property, safety, or the safety of others.
Generalised Form:
LUVF may collect and share information in a generalised and aggregated form for the sole purpose of improving and enhancing Our Services. This data is anonymized and does not contain personally identifiable information. By using Our Services, You consent to the collection and sharing of such generalised information to facilitate the continuous improvement of Our offerings.
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5. Security
We strive to implement reasonable security measures to ensure the protection of your information from unauthorized use, access, or unwanted disclosure. However, it is important to note that in the face of constant challenges, no security measure can be guaranteed 100%. Therefore, we cannot provide a guarantee regarding the safety of your information, but we are committed to making every effort to maintain its security.
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6. Your Rights
You have the right to access, correct, or delete your personal information.
You also have the right to request us to stop using or sharing your information. To exercise these rights, please contact us.
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7. Modification of Privacy Policy
We may modify the Privacy Policy from time to time in response to any changes in laws or recommended practices on the Website, and we will notify you of such changes. The latest version of the Privacy Policy, published on this page, replaces all previous versions. Your continued access to the Website or use of it after the updated Privacy Policy date constitutes acceptance of the updated policy. If you do not agree with the updated Privacy Policy, you should refrain from accessing or using the Website.
Therefore, it is advisable to periodically check to confirm whether a new version of the Privacy Policy has been added.
8. Contact Us
If you have any questions, comments, complaints, or requests regarding this Privacy Policy or the provider's privacy practices, or your interaction with the provider regarding personal information, you can contact us via email at info@luvf.com . We will make every effort to process your request as soon as possible.